Rocky Mountain Dog Training - dog training and behavior modification
Rules, Policies, and Agreement

Enrollment and Attendance - Group Classes

Registration and Package Cancellation
  • Full Payment is due at enrollment to reserve your space in the training class. Unpaid registrations do not hold a space in the class. 
  • Payment for cancellations of package will be refunded at 80% with 72 hours notice of the first class start date or credited in full toward another class with start date within a 30 day period. 
  • Payment is non-refundable and non-transferable with under 48 hours notice of group class start date. No exceptions.

Missed Classes
  • If you must miss a class, trainer agrees to provide handout and video demos for your reference. You must request these via email. We have most of the exercises documented in video format. Exceptions are week 6 where the exercises vary based on class needs and one exercise in week 5 which we from a training plan specific to each dog.
  • If your dog misses 2 classes in a six week series, you will be required to re-register and start again. Our groups are designed to build on skills progressively each week and would require substantial one-on-one trainer instruction to bring you back up to speed which is unfair to the other class participants.

Group Class Outline & Requirements
  • Unless otherwise indicated, group classes meet for 50 minutes to 1 hour weekly.
  • Dogs must be current on age-appropriate vaccinations.
  • All dogs should potty prior to class. 
  • Bring a variety of treats your dog is crazy about to each class.
  • Bring an edible chew or stuffed Kong to each class.
  • You may enter the building 5 minutes prior to the start of your class. Please take a moment to exercise your dog if you arrive early as we will have participants from the previous class exiting the building, and will be setting up the room for your class. 
  • Arrive and be prepared to start the class on time. Late arrivals cause disruption to the flow of the class.
  • Your dog should be equipped with a flat nylon or leather collar or martingale collar, harness as needed and 4-6 foot leash. We do not permit prong, choke, slip leads, electronic collars or retractable leashes.
  • Classes are limited to 6 dog/handler teams per class.
  • Family participation is encouraged. Parents are required to supervise children and children must remain within your training area throughout the class for the safety of the child and the other participants. Children under 18 must be accompanied by an adult.

Dog Appropriateness 
  • Unless otherwise specified, all dogs in a group setting must be comfortable with other dogs and strangers. 
  • At the trainer's discretion, dogs deemed dangerous, overly fearful or disruptive to the class will be transitioned to private sessions equal to the remaining balance of your group class. Private sessions are held Tuesday - Thursday 11am - 5pm.

Cancellation of Classes On Our or Mother Nature's Part
  • If minimum enrollment for the class is not met, you will be notified 24 hours prior to the class start date by email or telephone. Your start date may be pushed out by 1-2 weeks. You will be offered the option to enroll in another class if needed, receive credit toward another class or receive a full refund.
  • In the event of a weather cancellation, you will be notified via email 1 hour prior to your class start time and these cancellations will be listed on the website home page. It is a good idea to check your email prior to heading out during excessive rain / flooding or heavy snow. Make up classes will be held on Sundays following your last scheduled class and you will be notified by your trainer of the schedule.

Private Sessions & Evaluations

Registration & Terms
  • Full payment is due at contract signing for purchase of package.
  • For single sessions, payment is due at booking or if you'd prefer to pay on site, a credit card will be retained to reserve your appointment and will be billed for no-shows and late cancellations.
  • Package Payments are non-refundable and non-transferable. No exceptions.
  • Private packages must be completed within dates outlined in contract. Typically for a 6 session private package, you will have 12 weeks to complete.
  • No refund will be granted for unused portion of package.

Cancellations & No-Shows
  • You may reschedule any session when providing 48+ hours advanced notice.
  • No credits or refunds will be granted for no shows or cancellations with under 48 hours notice.

General Info
  • Private sessions meet for 50 minutes to 1 hour unless other arrangements have been made prior to the session.
  • Dogs must be current on age-appropriate vaccinations.
  • All dogs should potty prior to their session. 
  • Have a variety of treats your dog is crazy about for each session.
  • If dog(s) are reactive toward people, the dog must be leashed while on premise unless otherwise instructed. In home your dog must be on leash or safely confined prior to the trainer entering the home.
  • We do not permit prong, choke, slip leads, electronic collars or retractable leashes.